Virtus Point Collective – Privacy Statement

Last updated: November 2025

Virtus Point Collective (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Statement explains what information we collect, how we use it, and how we keep it safe when you interact with our services, training programs, website and social media channels.

By visiting our website or working with us, you agree to the practices described below.

1. What Information We Collect

We collect personal information that helps us deliver our training, communicate with you and run our business responsibly. This may include:

Personal Details

  • Name

  • Email address

  • Phone number

  • Organisation / school / role

  • Billing details

Service Information

  • Session bookings

  • Attendance records

  • Feedback or evaluation forms

  • Any adjustments or tailoring requested

Website & Digital Data

  • Basic analytics (such as pages visited and device type)

  • Cookies (standard website functionality)

We do not intentionally collect sensitive information unless you voluntarily provide it and it is relevant to the service.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Delivering training, workshops and communication services

  • Managing bookings and enquiries

  • Issuing invoices and processing payments

  • Sending training materials or follow-up resources

  • Improving our website, programs and customer experience

  • Maintaining required business and financial records

  • Meeting legal or regulatory obligations

We may also contact you with updates about new training offers or upcoming workshops. You can unsubscribe at any time.

3. How We Store and Protect Your Information

We store information securely using reputable cloud-based systems and take reasonable steps to protect it from misuse, loss, unauthorised access or disclosure.

Security measures may include:

  • Password-protected files

  • Multi-factor authentication

  • Access limits within the business

  • Secure cloud storage with Australian-compliant providers

We keep financial and business records for at least five years, as required by law. Information that is no longer required is securely deleted or de-identified.

4. Disclosure to Third Parties

We do not sell your personal information.

We may share information only when necessary to:

  • Deliver our services (for example, using trusted software providers)

  • Process payments

  • Comply with legal obligations

  • Assist with auditing or accounting

All third-party service providers used by Virtus Point Collective are required to keep your information confidential and secure.

5. Accessing or Correcting Your Information

You can request access to the personal information we hold about you, or ask us to correct anything that’s inaccurate.

To do so, contact us at: shannon@virtuspoint.com.au.

We’ll respond as soon as reasonably possible.

6. Website Cookies and Analytics

Our website may use cookies and basic analytics tools to help us understand how visitors use the site. This information is anonymous and helps us improve our content and services.

You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Privacy Statement

We may update this policy from time to time. The latest version will always be available on this website with the “Last updated” date at the top.

8. Contact Us

If you have any questions about how your information is collected or used, please get in touch:

Virtus Point Collective
Email: shannon@virtuspoint.com.au